Samsung declared to compensate the customers who had pre-booked Samsung Galaxy Note 7 with Samsung Gear VR. This is offered for the unexpected delay in shipping of Samsung Galaxy Note 7. Samsung would be offering the Gear VR without charging any extra along the headset when Samsung Galaxy 7 is shipped.
Highlights:
• Samsung India had offered new Gear VR with a discount to the customers who had pre-booked Galaxy Note 7. This was declared as the pre-booking incentive for the customers.
• The Gear VR was priced Rs 7, 290 which the customers with pre-booking got a discount of Rs 1,990. The customers who had done pre-booking would have also got Oculus store voucher worth $50 which roughly is around Rs.3,300.
• Samsung declared unexpected delay of shipments due to the explosion issue reports with Samsung Galaxy Note 7.
Why there was a Delay?
Samsung had declared delay in sales until it found out the cause of issues. The mobile giant found fault in the battery of Galaxy Note 7 which was the cause of fire hazards. Samsung issued a global recall of Galaxy Note 7 for the battery cell issues. Samsung officials released a statement regarding this issue to apologize the customers for the inconvenience.
Samsung is committed for producing high quality products and it regrets for the inconvenience faced by the valued customers. Samsung had conducted investigation for the reported cases of explosion and found battery cell issue.
Formal Gesture from Samsung:
Samsung apologizes to the customers for such inconvenience and promises to deliver Galaxy Note 7 as soon as possible. Samsung promises to ship Gear VR with the Galaxy Note 7 absolutely free of cost. Oculus store voucher worth RS 3, 300 or $50. Samsung has updated the pre-book information page with the detailed information. 2.5 million Galaxy Note 7 were already shipped which estimated the company around $1 Billion.
Bottom Note:
Such high ranging fraction is indeed a misery for the company which burdened on the company for this financial year. Few extra costs are to be burdened on the brand for the offending battery. The launching price of Galaxy Note 7 in India was Rs 59,990. On September 2nd, Samsung Galaxy Note 7 was about to strike in the Indian mobile stores. Samsung Galaxy Note 7 is a dual-SIM device with multiple and splendid features and specs.